DHL Supply Chain Japan has introduced the first automated guided vehicle (AGV) in one of its warehouses in Tokyo. The driver-free Key Cart, made by Toyota, began operating in August after a test run and is helping to overcome labor shortages during busy periods.

Gavin Murdoch, President and Representative Director of DHL Supply Chain in Japan said: “As there is concern over labor shortages, particularly during busy seasons, automation using unmanned vehicles in an important initiative. A focus on continuous work-site improvement is one of DHL Supply Chain’s biggest strengths and the introduction of the AGV clearly represents our commitment to pursuing the highest level of efficiency at our warehouses.”

Hiroaki Asai, Senior Managing Officer of Toyota L&F Company, Toyota Industries Corporation, said: “The key features of the Key Cart are its ease of use as one of the tools for improvement by customers itself and also the multitude of ways it can transport goods.

“We believe they will be able to contribute significantly to the logistics industry, which is in need of labor-saving solutions.”

You can find the press release for download, as well as further information on

Published: September 2015