DHL eCommerce has launched a new service aimed at retailers wanting local, same-day delivery in major metropolitan areas in the U.S. DHL Parcel Metro, which has launched in Los Angeles, Chicago and New York, offers flexible and affordable same-day and next-day delivery options for parcels up to 25 pounds (11.3 kilograms), with Shipment Value Protection included as standard. Consumers are able to track their parcels on their mobile devices throughout the final mile and can even provide real-time delivery instructions to their driver. For the retailer, consumer notification and tracking can be fully customized with content, branding and delivery confirmation options, enabling a transparent and enhanced last-mile delivery experience – unlike anything available in the market today. DHL Parcel Metro will expand into other cities throughout the year.

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Published: April 2018

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