Observations from Dr. Klaus Dohrmann, Vice President Strategy and Development, E&M Sector, DHL CSI

“At the World Economic Forum Annual Meeting, Professor Erik Brynjolfsson at MIT Sloan School (as well as other titles), declared that technology is changing the way we live, learn and work, and challenged political and business leaders to find ways for everyone to prosper. I couldn’t agree more.  

Every day at DHL, I see the growing influence and sheer power of all forms of technology, and how it’s driving new solution offerings, business models or enhancing existing products and processes.

Watch and listen to more of Klaus’ thoughts about the power of technology:

Technology – Today’s Power Engine

We’re seeing 3D printing, Augmented Reality (AR), Virtual Reality, and wearable technology moving into all aspects of supply chain and logistics. Many of these innovations will develop and find use cases in other industries, many of them won’t, nevertheless, at each turn we are learning and evolving.  

Innovation is an embedded chip within DHL’s circuitry – it’s the reason why we proactively seek out and work with technology experts to pioneer and drive forward ideas that stimulate change and better supply chains and logistics in Manufacturing. Only by engaging and collaborating with the developers  of these new technologies; and by testing, piloting and investing in them will we (together with our customers), make a difference to our customers and the industry.   

One example of this is in the topic of sustainability. DHL sets itself ambitious sustainability targets, and these are achieved in part by pushing boundaries and making use of new technologies. This includes the development of DHL’s e-mobility program and the conception of ‘StreetScooter’, a fleet of electric vehicles initially designed for mail and parcel delivery and other purposes. This is a complete new view on vehicle development, from product design to production processes and usage – all driven by (excuse the pun) the utilization of new technologies.   

There is an awakening (of sorts) to the positive influence technological disruption can have on business transformation, because it’s not an option anymore; it’s an imperative. A key sign of its growing acceptance is the rise the chief digital officer, or CDO. This is a role that articulates and shortens the gap between the technological “dream” and organizational “reality”, that have the power to complement the mandates of every division in the business, uniting them “as one”.

When businesses employ the right experts and mindset in place and engage with customers, the transference of new technologies through all business will become so second nature, it’ll no longer be a talking point.

Read about DHL’s perspective on the digital transformations in Engineering & Manufacturing  in the DHL Engineering & Manufacturing 2025+ white paper. To register for the DHL Global Engineering & Manufacturing Conference, themed Break the Code – Digital Transformation in Manufacturing , Berlin October 9-11, 2017 click here

Published: July 2017

Image: DHL